For long-term & caretaking owners · Puerto Morelos

Puerto Morelos Property Management
your home, well looked after.

For owners renting long-term, and for owners who simply want their place cared for while they're away. Bill pay, maintenance, inspections, and tenants — handled by a local team fifteen minutes from Cancun airport.

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Local Puerto Morelos team · Response within 24 hours.

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01Who It's For

Two reasons owners hand us the keys.

Property management in Puerto Morelos at PlayaStays isn't about nightly bookings. It's for owners renting long-term to remote workers, retirees, and families — and for owners who just want their place properly looked after while the village stays quiet.

Residential long-term rental managed in Puerto Morelos
Rent it long-term

Long-term rental management

Tenant screening, lease drafting, rent collection, and residential operations for owners renting on 6+ month terms — including hybrid portfolios where some units run long and some run short.

10% of monthly rent · plus Property Care
Absentee-owner home under Property Care in Puerto Morelos
Just keep it cared for

Property care & caretaking

Away most of the year? We pay the bills, run regular maintenance checks, manage vendors, and send condition reports — so an empty property never becomes a quiet problem.

$125 / month Property Care

Renting nightly instead? You probably want vacation rental management or Airbnb management — same local team, different playbook.

02Property Care

What's covered in every tier.

The $125/month Property Care base sits under both long-term management and caretaking. It's the foundation that keeps your asset healthy in Puerto Morelos — reef-side salt air, hurricane corridor exposure, and the village's tighter vendor network.

Bill pay & accounts

HOA dues, utilities, and recurring accounts paid on time so nothing lapses while you're away.

Preventive maintenance

Scheduled upkeep tuned for salt air and humidity — AC servicing, filters, and small fixes before they compound.

Routine inspections

Regular walk-throughs with photos, so you always know the real condition of your property.

Vendor coordination

Vetted local technicians scheduled, supervised, and documented — every decision logged.

Consumables & filters

Basic consumables kept stocked and AC filters replaced on cadence as part of the base fee.

Condition reports

Documented monthly summaries with photos and costs — radical transparency, by default.

10% long-term management + $125/mo Property Care. See the full pricing breakdown →

What You Actually Need to Know

Straight answers, before you ask.

Puerto Morelos residence under property-care inspection01

What if I just want it looked after?

That's Property Care on its own — no rentals involved. We pay your bills, inspect the property on a set cadence, handle maintenance and vendors, and send you photo condition reports. Common for owners north of the malecón who only fly down a few weeks a year.

Bedroom prepared for a long-term tenant in Puerto Morelos02

How does long-term renting work here?

We screen tenants, draft the lease, collect rent, and run the residential side end to end. Bonfil and the north-residential pockets place tenants quickly to remote workers and retirees from CDMX, the US, and Canada — Puerto Morelos's airport-15-minutes geography helps.

How It Works

From first call to fully handled.

A simple onboarding — most owners are set up within two weeks.

1

Free consultation

We learn your goals — rent it, keep it cared for, or both.

2

Property assessment

An on-site walk-through and condition baseline with photos.

3

Care plan or tenant placement

We set the maintenance cadence, or screen and place a long-term tenant.

4

Monthly reporting

Documented updates, bills handled, income or condition reported every month.

Our Promise

The PlayaStays Property Promise.

Property Care is the Promise in practice — the four operating standards behind every property we manage in Puerto Morelos and the Riviera Maya.

Managed residence operations in Puerto Morelos

Property operations

The day-to-day that keeps your asset functioning in a coastal climate — preventive maintenance, vetted vendors, and decisions documented with photos and cost.

Inspected exterior with documented salt-air maintenance

Maintenance & inspections

Regular inspections and a preventive cadence built for salt, humidity, and storm season — catching small issues before they become expensive ones.

Long-term-tenant-ready bedroom in Puerto Morelos

Tenant & lease lifecycle

For owners renting long-term: screening, lease drafting, rent collection, and renewals — the people side, handled accountably.

Owner-report kitchen documentation

Compliance & reporting

Full Quintana Roo compliance plus transparent monthly reporting you can actually understand — never a property you’re guessing about.

Choose the Right Service

Three rental models.
One management standard.

Owners come to us with different goals. Pick the model that matches yours — or talk to us if you're not sure.

Chris, PlayaStays founder

Hi, I'm Chris — founder of PlayaStays.

I've owned and operated rental property across multiple markets — long-term leases, short-term guests, hybrid use. I've run all three models personally and learned what actually protects an asset versus what just looks good on a contract. PlayaStays is built on the operating standards I'd want for my own property in Quintana Roo. If you own here, I'd like to talk.

FAQ

Common questions people ask about property management in Puerto Morelos.

Long-term rental management in Puerto Morelos is 10% of monthly rent, plus the $125/month Property Care base that covers bill pay, preventive maintenance, inspections, and consumables. Caretaking-only owners (no rentals) pay just the $125 Property Care fee. No setup costs, no long-term contracts.
Yes — that's a large share of our Puerto Morelos book. We pay your CFE electricity, water, internet, and HOA dues, run scheduled walk-throughs with photos, manage cleaners and AC/handyman vendors, and send a monthly condition report. Especially useful for owners in the reef-side and north-residential pockets who only visit a few weeks a year.
Bonfil corridor and the north-residential pockets — remote workers and retirees moving down from CDMX, the US, and Canada take 30–60 days to place at fair market rent. Reef-side condos can support long-term but their economics usually favor short-term unless you’re selecting for cash-flow stability.
Property Care runs a tight AC cadence (filters, condenser, refrigerant), documents salt-air wear on exterior fixtures and herrajes, and pre-positions hurricane-prep vendors before each named storm. Puerto Morelos has a smaller vendor pool than Playa or Cancun — we keep a vetted shortlist on retainer so an emergency doesn’t become a multi-week wait.
No — we handle it. For short-term rentals the 5% Quintana Roo hospedaje tax (RETUR-Q) is filed monthly and any platform pass-through is reconciled against your statement. Long-term residential leases are drafted under Mexican civil-law standards. Foreign-owned properties under fideicomiso are handled accordingly — no surprises at year-end.
Both work — your specific unit decides. Reef-side and zócalo condos run premium short-term in high season. Bonfil and the north-residential pockets carry stable long-term rent year-round. On the consultation call we look at HOA rules, debt service, how often you use the property, and whether you want turnover at all. Most non-beachfront owners land on long-term.

Hand off your Puerto Morelos property
with confidence.

Whether you're renting it long-term or just want it cared for — free consultation, no commitment, response within 24 hours.

Or contact us directly →